Data Compliance

COAT-X SA, Eplatures Grise 17, 2300 La Chaux-de-Fonds, is the operator of this website, accessible via www.coat-x.com.

COAT-X SA is responsible for the collection, processing, and use of your data and must ensure that such activities comply with Swiss law and, where applicable, relevant European Union law.

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable statutory provisions and this privacy policy. Below, we inform you about the data collected on this website and how it is used. You will also learn how to verify the accuracy of this information and how to request the deletion of this data.

In cooperation with our hosting providers, we make every effort to protect databases against unauthorized access, loss, misuse, or falsification. We would like to point out that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

By using this website, you consent to the collection, processing, and use of data as described herein. In principle, this website can be visited without registration. Data such as pages visited or the name of the accessed file, date, and time are stored on the server for statistical purposes, without this data being directly linked to your person. Personal data, including name, address, or email address, is collected on a voluntary basis as far as possible. Data will not be passed on to third parties without your consent.

1 – SCOPE OF APPLICATION

Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, notably the storage, communication, collection, erasure, retention, modification, destruction, and use of personal data.

We process personal data in accordance with the Swiss Federal Act on Data Protection.

Furthermore, we process personal data in accordance with the following legal bases in connection with Art. 6 para. 1 GDPR, insofar as the European Union General Data Protection Regulation (EU-GDPR) is applicable:

  • lit. a) the data subject has given consent to the processing of his or her personal data.

  • lit. b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

  • lit. c) processing is necessary for compliance with a legal obligation to which we are subject, where applicable, under the relevant law of the European Union or the law of a country in which the GDPR is applicable in whole or in part.

  • lit. d) processing is necessary to protect the vital interests of the data subject or of another natural person.

  • lit. f) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data. Legitimate interests include, in particular, our commercial interest in being able to operate our website and offer our services, information security, the enforcement of our own legal rights, and compliance with Swiss law.

We process personal data for the duration necessary for the respective purpose or purposes. In the case of long-term retention obligations due to statutory or other legal obligations to which we are subject, we will restrict processing accordingly.

2 – COLLECTION, USE, AND PROCESSING OF PERSONAL DATA

2.1 When you visit our website

When you visit this website, certain data is automatically stored on our servers or on the servers of the services and products we use and/or have installed, for system administration, statistical, backup, or tracking purposes.

This data may include the following:

  • the name of your internet service provider

  • your IP address (under certain circumstances)

  • your browser version

  • the operating system of the computer used to access this website

  • the date

  • the time

  • the website from which you are visiting this site

  • the search terms you used to find our website

Depending on the circumstances, this data may allow conclusions to be drawn about a specific visitor. However, personal data will not be exploited in this context.

2.2 Communication of your data to third parties

2.3 Cookies

We usually use cookies on our website. These are small text files that are saved by your web browser and store certain settings and data for exchange with our web server. This technology makes it possible to recognize individual users as (returning) visitors. In general, the use of cookies serves to improve our services, making them more effective and secure. A cookie does not always mean that we can identify you.

You can configure your browser settings so that no cookies are stored on your computer. Disabling cookies completely may mean that you will not be able to use all the features of our website.

By continuing to use our website and/or by accepting this privacy policy, you consent to our placing cookies and thus to the collection, storage, and use of personal usage data, even after the end of the browsing session. You can revoke this consent at any time by activating the browser’s default setting to refuse third-party cookies.

2.4 Newsletter

If you subscribe to our newsletter, you agree that we may use the data you provide, such as your first and last name, postal address, email address, and any data you have voluntarily entered in your user profile, to send you the newsletter. You can revoke this consent at any time for the future by unsubscribing from the newsletter.

2.5 Analytical tools: Google Analytics

This website may use Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies, which are text files placed on your web browser, to help the website analyze how users use the site (see Cookies above). The information generated by the cookie (browser type/version, operating system used, referrer URL of the previously visited website, IP address, time of server request) regarding your use of this website is generally transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or in other countries party to the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for its operator, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

You can refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that if you do so, you may not be able to use all the functionalities of this website. By using this website, you consent to the processing of data collected about you by Google in the manner and for the purposes described above. You can find further information about the web analytics service used on the Google Analytics website. Instructions on how to prevent the processing of your data by the web analytics service can be found at https://tools.google.com/dlpage/gaoptout?hl=en.

3 – YOUR RIGHTS

You can request information about the data we have stored about you at any time. To do so, please send a request for information by email to the address below. The request must be accompanied by proof of identity sent to the same address.

You have the option to request the deletion or correction of your data at any time. Of course, you also have the right to revoke your consent to the use or processing of personal data for the future at any time.

Stored data will be deleted by us when it is no longer required for the stated purpose. Regarding the deletion of data, it should be noted that we are subject to certain legal obligations that require certain data to be retained. We must comply with this obligation. If you request the deletion of data that is subject to a statutory retention obligation, the data will be blocked in our system and used solely to fulfill the legal retention requirement. After the retention period has expired, your request for deletion will be fulfilled.

If your personal data is processed based on legitimate interests (see Scope of Application above), you have the right to object to the processing of your personal data for reasons relating to your particular situation or for direct marketing purposes. In the latter case, you have a general right to object, which will be implemented by us without you needing to specify a particular situation.

Furthermore, you also have the option to receive the personal data you provided to us or request that it be transferred to another data controller. Please write to us for this purpose by email at info@coat-x.com. In the event of disproportionate costs, we reserve the right to require you to provide proof of identity and to pay the actual costs in advance.

4 – CONTACT

Here are our contact details:

  • COAT-X SA, Eplatures Grise 17, 2300 La Chaux-de-Fonds
  • info@coat-x.com
  • www.coat-x.com

5 – AMENDMENTS TO THIS PRIVACY POLICY

We may change or modify this privacy policy at any time. The current policy can be viewed at coat-x.com/conformite_donnees.

La Chaux-de-Fonds, June 13, 2026